Chemtable Software Forum

I bought 2 new PCs and took RO off of my old PC. I have licenses for at least 2 computers. I got the license key to stay on one of the PCs. I have to put it in every day, and 5 minutes later it's gone. Very aggravating. I had this issue several years ago but I don't remember the solution. I can, but I really don't want to have to enter the license key every time I want to use RO.

Thanks in advance for help.
LP

Hello,

Thank you for reaching out. We apologize for the inconvenience with the license key. While the exact cause of this issue is unclear, we have a solution for you.

We can create a special version of the program with your license key pre-installed, so you won't need to enter it manually.

Would it be convenient for you to receive the download link for this version at the email address associated with your profile (the one ending in @gmail.com)?

Best regards,
ChemTable Software Support

Yes, that would be awesome. All my attempts have proved unsuccessful.

Thank you so much.
LP