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Application error

Posted: Sun Feb 02, 2025 8:46 pm
by maximus
Hi,

From time to time, SoftOrganizer Pro (version 10.0) displays a note on my Windows 10 desktop informing me that a new update of installed programs is possible. When I click on the note, SoftOrganizer opens and an error message appears (see included file) .

What could be the problem?

Thank you!

Re: Application error

Posted: Mon Feb 03, 2025 6:33 am
by Chemtable Software
Hi,

Does the problem occur every time you click Update? If so, we could send you a special version that creates a log to help locate the problem.

Re: Application error

Posted: Mon Feb 03, 2025 2:26 pm
by maximus
Hi,

The problem occurs every time I click on the note that appears on my Windows 10 desktop, informing me that a new update of installed programs is available. So if a special version is needed to find the problem, I will install it.

Re: Application error

Posted: Tue Feb 04, 2025 12:15 pm
by Chemtable Software
Hi,

The problem has been reproduced. We are working on a resolution and will notify you once the fix is available.

Re: Application error

Posted: Tue Feb 04, 2025 1:56 pm
by maximus
Thank you!

Have a nice day.

Re: Application error

Posted: Fri Feb 07, 2025 2:07 pm
by Chemtable Software
Hi,

The problem will be fixed in today's version 10.1.

Re: Application error

Posted: Fri Feb 07, 2025 8:53 pm
by maximus
Hello,

Thank you for remedying the problem and letting me know.

Michel