Load time does not run when using Windows>Shutdown>Restart

[rluster4210]

I recently installed the Autorun Organizer. When I use the app to restart my computer it works and records the load time. However, when I use the Windows>Shutdown>Restart method it fails. I have the appropriate setting to record when restarting/rebooting, but it seems that the app is ignoring it. Any known reason for this behavior or solution to correct it?