SO does not gather info AFTER reboot, looses track of the install

Questions and comments regarding Soft Organizer
zungu
Posts: 2
Joined: Wed May 11, 2022 9:40 am

SO does not gather info AFTER reboot, looses track of the install

Post by zungu »

I tried different versions up to 9.16, and it seems that if a reboot is needed during an install, SOrganizer looses track of monitoring the install. Is there a version that supports tracking AFTER reboot installs? It is said that it is supposed to have this ability, but it never worked for me. Each time this kind of install was madatory, SO wasn't able to handle the reboot and finish it's tracking. Appart from that, fantastic piece of software. Any suggestions? Thank you
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Chemtable Software
Developers Team
Posts: 354
Joined: Thu Aug 07, 2008 12:59 pm

Re: SO does not gather info AFTER reboot, looses track of the install

Post by Chemtable Software »

Are you aware that you need to initiate the background tracing procedure manually before reboot? To do this, click on the cross to close the tracing window. This will bring the window shown on the screenshot, where you will be able to switch the tracing to the background mode.
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zungu
Posts: 2
Joined: Wed May 11, 2022 9:40 am

Re: SO does not gather info AFTER reboot, looses track of the install

Post by zungu »

thank you!!!
and then what happens after the reboot?
Thank you!
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Chemtable Software
Developers Team
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Joined: Thu Aug 07, 2008 12:59 pm

Re: SO does not gather info AFTER reboot, looses track of the install

Post by Chemtable Software »

After the reboot you need to run Soft Organizer (you'll be prompted about that) and then it will ask you to finalize the changes tracing.